Contents
Preface vii
Introduction 1
Why regulation matters 5
Wicked problems and Homo Economicus 10
Gold rushes, bubbles and memes 18
Read my lips, it’s all about competitiveness 29
Chapter 1 Foundations 35
How to use this book 35
Glimpses of the nymph: the untruth of history 37
The evolution of human society 42
On with the story: building on big ideas 46
The purpose of government 59
Competiveness=Productivity 64
Why tell this story? 65
Suggested reading 68
Chapter 2 Learning from a disaster 69
The great depression explained 72
A concise view of globalization 77
Understanding the knowledge economy 79
Travelling to Abilene…whether we like it or not 84
What does a knowledge economy look like? 88
What have we learnt? 94
Making the system safer through regulation 104
A desired future position: a new regulatory paradigm 107
Suggested reading 109
Chapter 3 Why it will not be a good time for
technophobes 111
Information and communication technology trends 113
The new commercial reality 116
Dealing with change in a techno world 121
Wrapping up and moving on 128
Chapter 4 Why the future is best seen through green
colored lenses 131
The climate change juggernaut 133
What it all means 138
Are we the new Easter Islanders? 139
The great wheel turns 152
Managing the planet: Why we must act now 156
Eliminating the resources overdraft 164
Insurance and the coming green bubble 172
Two more for the road 176
Suggested reading 179
Chapter 5 Changing of the guard 181
People of the world 182
Generations at work 186
Creating business value through trust 191
Harnessing people to serve the corporate good, as
volunteers 197
Impact on planetary ecology and recommended
reading 199
Suggested reading 200
Chapter 6 What is to be done 201
From equation of exchange to equation of value: speed
matters 203
Drawing lessons 212
Steps towards a federated network of trust 213
Lessons from history 216
Summing up 227
Chapter 7 Hints and tips 229
Learning from the past 229
What should we learn from history? 233
Dodging the bubble and its effects 235
Appendix A Australian Guiding Principles on
Extended Performance Management 239
Executive Summary 247
1. Scope and General 250
2. Definitions of Terms 253
3. Drivers of Change–Economic Transformations 261
4. Overview of Extended Performance Management 266
5. Proposed Framework and Practical Example 277
6. Operationalizing Extended Performance
Management 289
7. How Does the Future Look? 295
7.2. Challenges 299
7.3. Action Points 303
8. Referenced Documents 305
Appendix B:Stakeholder Management 325
The context 326
Wicked problems and the organization 327
How to build trust 330
Understanding the environment 334
How to lead stakeholders 336
If it is worth something, measure it 339
How to lead stakeholders 342
The Coalition Building Model 342
Bibliography 347
Index

If the bankers had faced the same sort of scrutiny as dog food,
the toxic debts would not have got into the market.
Accepted for entry into the Financial Times and Goldman Sachs Business Book of the Year Award 2010 this book discusses the impact of the sub-prime crisis, what may ensue, what should ensue and how the industry can extract value from an apparent disaster. It deals with the impact of technologies, both hard (eg information and communication technologies) and soft (new ways of working, eg teleworking) and the impact caused by the waves of change as a result of the climate change juggernaut, including threats (eg reaction against globalization) and opportunities (eg cost reductions from adoption of greener technologies, buildings and ways of working).

It considers and discusses the impact of demographic change. In the next 10-20 years the influence of the boomers will wane and new generations will assume more and more influential roles in the workplace and in the marketplace, reshaping both. Finally the author returns to the scope defined in the early chapters and offers Practical advice to the industry as a whole (and implicitly to governments) on how to deal with these global trends.